Last updated October 11, 2023
Terms of use
Operator of the online store nuithaishop.com
Juthiwan Roopseekham s.p.
Cesta v Lokrovec 11
3000 Celje
Slovenia
Email: sales@nuithaishop.com
Phone Number: +386 30 568 453
Davčna številka: 49792113
Matična: 972252100
The provider reserves the right to make any changes to the general terms and conditions without special notice. The changes are valid from the moment of publication and are binding on the user.
Procedure for concluding an online purchase
You can place an order as an unregistered user (guest) or as a registered user. As a guest, you must enter your personal information with each individual separate order. As a registered user, you choose a username and password by signing up first. The next time you make a purchase, begin by logging in with your username and password, and then proceed to make your purchase.
Product selection: In the online store, select the product and quantity and click on the "Add to cart" link. You will be notified that the product has been successfully added to your shopping cart. You can then choose to continue shopping or complete your purchase by clicking "Continue to Checkout". By clicking on the cart at the top right you can edit and view the products in the shopping cart.
Removing a product from the cart: If you want, you can change the quantity of the desired products or remove the product from the shopping cart on the "Cart" page. You can modify the quantity by entering the number or using the arrows. However, you can completely remove the product from the cart by clicking on the button resembling a trash can.
Order: Click "Proceed to checkout" while viewing the shopping cart. All required fields are needed to complete the order. To proceed to the next step, click on the "Continue" button. You must provide a shipping address that includes your first name, last name, address, zip code, city, and country. If the address for the invoice differs from the delivery address, tick "Use this address for invoice too" and enter an additional address. Choose mail delivery or personal pick-up at the store. Select the method of payment and check the desired products and the correctness of the entered data. If you are satisfied with the order and agree to the terms of business, complete the order by clicking on "Place order".
Methods of payment
The provider allows the following methods of payment
By prior transfer to the bank account SI56 3300 0001 3532 267
You make the payment based on the email you receive after you place your order. When paying, please provide the exact reference (order number) to enable us to ensure that your order is executed as quickly as possible. The proforma invoice is valid for 5 working days. The delivery period begins on the day of receipt of funds received on our account.
With debit or credit card
Via Paypal
Bitcoin
Prices
All prices are final and include VAT.
Prices are valid at the time of placing the order and do not have a predetermined validity.
Prices are valid in case of payment with the above payment methods.
The purchase contract between the provider and the buyer is concluded at the moment when the provider confirms the order (the buyer receives an electronic status message). From this moment on, all prices and other conditions are fixed and apply to both the provider and the buyer.
Security policy
As personal data, we understand any information that enables the identification of an individual and does not include anonymized data.
We only collect your personal information that is necessary to make a purchase in the online store or for communication and you have provided it to us yourself. The data we collect are: name, surname, address, zip code, city, country, telephone (optional). Under no circumstances will we disclose your personal data to unauthorized persons. We do not collect any personal data for the visit to the website.
The GDPR policy stipulates that the user or visitor of the website is free to dispose of all information collected by the website about him and his activities on the website. The user has at any time the possibility to view their data, transfer or delete their data. This feature is enabled to the user via the "Your Account" links located at the bottom of the website.
Cookies
Like any other website, NUI THAI SHOP uses 'cookies'. The cookies we use are named session or functional cookies. We do not use tracking or advertising cookies on our website.
For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
Delivery policy
The usual delivery time for goods is 3 to 7 working days.
Shipments are shipped through the provider Pošta Slovenije or DPD. Shipping costs are calculated according to the weight of the ordered items and are shown in the table below and include VAT.
For Advance Payment-Paypal, Bank Transfer, Debit/Credit Card and Bitcoin:
Orders up to 2kg
Slovenia: € 3.9
Europe: € 11.9
Orders from 2 to 5kg
Slovenia: € 5.9
Europe: € 14.9
Orders from 5 to 30kg
Slovenia: € 7.9
Europe: € 19.9
For Cash on Delivery Payment:
Orders up to 2kg
Slovenia: € 3.9
Europe: € 11.9
Orders from 2 to 5kg
Slovenia: € 5.9
Europe: € 14.9
Orders from 5 to 10kg
Slovenia: € 7.9
Europe: € 19.9
Orders from 10 to 20kg
Slovenia: € 9.9
Europe: € 24.9
Orders from 20 to 30kg
Slovenia: € 14.9
Europe: € 49.9
In case of exchange or return, shipping costs are not refundable.
If you were not satisfied with the delivery, please let us know.
Return policy
Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.
Shipping
To initiate a return, please email us at sales@nuithaishop.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at NUI THAI SHOP, Juthiwan Roopseekham s.p., Cesta v Lokrovec 11, 3000 Celje.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.